In making a booking via this website you are accepting the terms and conditions as listed below.

Your booking is a contract with PURE Dance Weekend / Utopia, and the lead name only. The lead name is responsible for advising their guests on all issues relating to the booking and collecting monies for balance payment by the deadline date of 8th November 2025.

Cancellations for hotel accommodated bookings 
We are unable issue refunds, however your booking is transferrable, meaning that you can gain up to 100% return on your booking by selling to someone of the same gender as your original booking. In this scenario we welcome you to place a message on our Facebook Utopia & Twisted page HERE, group HERE, and/or the PURE event page HERE

Hotel check-in and check-out - For Full Package residential guests check-in to your hotel room will open at 3pm on Saturday 17th January 2026. Check-out time is 11am Monday 19th January 2026.

You will be given a wrist band, upon arrival which you should wear at all times as this provides access to dance spaces. No wristband, will mean no entry.

Lost or Broken Wristbands - Please contact us at reception and once we have re-confirmed your booking and status we will issue you with another wristband.

Payment Handling - On-line bookings are handled by Secure Credit Services via the Ceroc payment gateway to guarantee your security.

Changes to the Event Content and Format - The organisers reserve the right to amend or alter any information they have published or may publish from time to time in the future, in connection with the format and content of this event.

Problems Upon Arrival - It is the responsibility of each guest to check that their room or apartment is clean, and that there are no broken, damaged or missing items. Should there be any problems please report these immediately to the hotel reception desk.

Breakage - Any damage or breakages in individual rooms or apartments during the period of this event are the sole responsibility of the guests booked to that accommodation. In this instance the lead name for the booking is liable for the cost of repair or replacement of any damage or breakages.

Additional Charges - All additional charges relating to goods or services not covered by your package are your responsibility. In areas of dispute all charges will fall to the lead name on each booking.

Disclaimer - Dancing is an aerobic activity and all attendees at PURE participate at their own risk. The organisers cannot be held responsible for any loss or injury resulting from participation at this event.

Pets - Animals are not allowed at this event.

Children - Persons under the age of 18 years are not permitted at this event.

Filming and Photography - Anyone attending this event agrees that they can be filmed and may appear in photographs and/or videos which may be used for promotional purposes and that they undertake not to make audio or video recordings of any of the event.

Your ticket price includes entry to the event, and if you have a residential package, breakfast and dinner in the Kings Restaurant.

Minimum age of entry is 17 - anyone under the age of 18 may not purchase alcohol or have alcohol purchased for them. No refunds will be given once your ticket(s) have been purchased.

Entry is by reservation only - although on occasion we do allow bookings to be taken on the door. You are liable for the cost of any damages or breakages incurred by you at the event. The management of PURE / Utopia reserve the right to refuse any reservation and admission to the event.

Anyone attending this event agrees that they can be filmed and may appear in photographs and/or videos which may be used for promotional purposes and that they undertake not to make audio or video recordings of any of the event. We would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, being or appearing to be under age, declining to be searched, abusive, threatening, drunken or other anti-social behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances.

In all arrangements involving third parties we act only as your agent and no liability of any kind whatsoever shall be attached to us in connection with or arising from such an arrangement with a third party.

We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking on the website.

We do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means. Whilst every care is taken to ensure services ordered by you are supplied as advertised, we do not accept liability for loss or damage that is caused by any event or circumstances beyond our reasonable control. To the fullest extent permitted by law we will not be responsible for loss, damage or injury to any person or their property howsoever caused.
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By entering and using our website, you consent to the collection, use and retention of your personal information in line with prevailing legislation. Information about you including your name, address, telephone number and email address is recorded on a computer database controlled by us. The information is needed to process the transaction and fulfil your order and any subsequent problems or disputes. We may also use the information for internal administration and analysis by us and our associated companies. We do not sell, rent or trade your personal information to third parties for marketing purposes and all of your personal information will be treated in adherence to the prevailing law at the time of booking. We reserve the right to update or otherwise change the terms and conditions or amend the website at any time and without notice to you.

We will not accept any liability for tickets or other goods and services which have been ordered through our website using your credit/debit card by someone not authorised to do so. Our website uses industry standard secure servers to ensure the safety of orders placed on our website - your purchase is transacted by them, not us. No one can access any information sent by you as long as it is sent using the secure pages. Therefore you must only send your credit/debit card details where asked for on our website link and you must not send credit/debit card details by standard email.
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The management reserves the right to change or adapt the attractions advertised for each event if necessary without notice either prior to the event or, if necessary, on the day/evening of the event itself. On this basis no ticket refunds can be claimed for tickets bought on the basis of attractions advertised.

PURE 'WIN your weekend' competition Terms & Conditions HERE